Aurelian Path · Order Status

Track Your Order

Enter your order number and the email address used at checkout to check the current status of your Aurelian Path order.

Order ID + EmailUse the details from your order-confirmation email.
7–10 Business DaysTypical handmade production for standard retail footwear.
3–5 Business DaysTypical express transit after dispatch.
Tracking After DispatchCarrier tracking is provided once the parcel has shipped.

Order lookup

Check Your Current Order Status

Your Order ID is shown in the confirmation email you received after checkout. Enter it below together with the billing email address used for the order.

Already dispatched? The carrier tracking number may arrive separately by email. Carrier systems can sometimes take 24–48 hours after pickup to show their first scan.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

What the timeline means

From Order Placed to Delivered

01

Order Received

Your payment and order details have been received.

02

In Production

Your handmade footwear is being prepared. Standard retail production is usually 7–10 business days.

03

Dispatched

Your parcel has left our workshop and carrier tracking becomes available.

04

In Transit

Express delivery is generally 3–5 business days after dispatch, subject to customs and carrier conditions.

Need help?

Choose the Right Next Step

Shipping PolicyProduction, dispatch, customs and delivery guidance → My AccountView account and order information → Returns & ExchangesRead eligibility and return conditions → Contact SupportAsk us to check an order manually →

Tracking FAQ

Quick Answers

Where can I find my Order ID?

Your Order ID is included in the confirmation email sent after your order was placed.

Why do I not have a carrier tracking number yet?

Most standard retail footwear is handmade first. Production usually takes 7–10 business days, and carrier tracking is normally provided after the parcel is dispatched.

Why is my carrier tracking not updating yet?

After pickup, a carrier can take 24–48 hours to display the first tracking scan. Customs or local carrier processing can also create gaps between scans.

How long does delivery take after dispatch?

Express transit is generally 3–5 business days after dispatch, depending on the destination, customs clearance and carrier conditions.

What if the order lookup does not recognize my details?

Check that the Order ID and email exactly match the confirmation email. If you still cannot access the order status, contact support and include your order number and checkout email.

Still need an update?

Send Us Your Order Number and Checkout Email.

If the order lookup is not enough, our support team can review the order manually. If the parcel has already shipped, include the tracking number if you have it.

Contact Customer Support