Aurelian Path — Shipping Policy

Effective Date: June 2, 2026

Website: aurelianpath.com

Contact Email: support@aurelianpath.com

At Aurelian Path, we craft premium, handmade historical leather boots and footwear designed for reenactment, Renaissance fairs, LARP, cosplay, and luxury style. Because each piece is meticulously crafted by hand, our shipping process includes both specialized production times and reliable express transit.

By placing an order on aurelianpath.com, you agree to the shipping terms outlined below.

1. Order Processing and Production Time

The vast majority of our historical boots and footwear are handmade to order.

• Standard Production Time: 7–10 business days from the date of purchase.

• Timeline Variations: Production times may occasionally fluctuate based on custom sizing requests, complex design elements, high seasonal order volumes, or holiday periods.

If your order requires additional crafting time beyond our standard window, our team will reach out to you directly with a personal update.

2. Express Shipping & Delivery Windows

Once our artisans complete your footwear and the order is formally dispatched, we utilize premium express delivery.

• Estimated Shipping Time: 3–5 business days worldwide.

• Please Note: Total delivery timelines may vary depending on your country’s local customs clearance processing, courier delays, extreme weather conditions, or regional holidays.

3. Shipping Destinations

We proudly offer worldwide shipping to any location serviced by major global express carriers. If your country is not actively appearing at checkout, please contact us at support@aurelianpath.com so we can manually review available routes and arrange a delivery solution for you.

4. Premium Shipping Carriers

To ensure your premium leather goods arrive safely and swiftly, we partner exclusively with trusted international express networks, including:

• DHL Express

• FedEx

• UPS

• Aramex

The specific carrier chosen for your delivery depends on your global region, delivery address, and the fastest available shipping route at the time of dispatch.

5. Tracking Your Shipment

• Tracking Notifications: Once your order is packaged and leaves our workshop, an automated tracking number will be sent directly to your email.

• Activation Lag: Please allow 24–48 hours for the carrier’s system to scan and update the initial tracking data after your package has been picked up.

6. Shipping Costs & Free Returns Integration

• Upfront Pricing: All exact shipping costs are calculated and clearly displayed at checkout before you finalize your purchase.

• Free Returns Benefit: While initial shipping fees depend on your location and chosen checkout options, remember that we offer Free Prepaid Return Shipping on qualifying domestic orders if you need to execute a size exchange or return within your 60-day window.

7. Customs, Duties, and Import Taxes

International orders shipped across global borders may be subject to local customs fees, import duties, VAT, or local carrier handling taxes imposed by your destination country.

• These external charges are the sole responsibility of the customer.

• Aurelian Path has no control over these regional fees and is not responsible for localized customs delays or unexpected import tariffs.

8. Customer Responsibility: Accurate Addresses

Providing a complete, precise, and secure shipping address is the responsibility of the buyer.

• Please review your shipping fields carefully before submitting your order.

• Aurelian Path is not liable for lost shipments, delivery failures, or packages returned to sender due to incomplete or incorrect address data.

• If you catch a typo or mistake, contact us immediately at support@aurelianpath.com. We can only update address details if the package has not yet departed our facility.

9. Handling Unexpected Delivery Delays

While we do everything in our power to ensure your handmade footwear is dispatched on time, unexpected transit delays can happen due to customs backlogs, adverse weather, or carrier disruptions. If your tracking status appears stalled, contact us and we will glad open a direct inquiry with the express carrier on your behalf.

10. Missing or Lost Packages

• If your tracking status states your package was “Delivered” but you cannot locate it, please check your surrounding property, mailbox, porch, neighbors, or building front desk/reception.

• If the package remains completely missing, contact us at support@aurelianpath.com. We will initiate a formal investigation with the carrier. Please note that a formal carrier claim investigation must be processed before a replacement or refund can be authorized.

11. Damaged Shipments

We take great care packaging our leatherwork, but if your item arrives damaged due to transit, please notify us within 48 hours of delivery. Please email support@aurelianpath.com with:

1. Your Order Number

2. Clear photos of the outer transit packaging

3. Clear photos showing the damage to the footwear

Once reviewed, we will swiftly arrange a priority replacement, repair solution, or refund depending on the situation.

📅 Timeline Summary

To keep it simple, here is what to expect when ordering your custom footwear:

12. Contact Us

For any specific shipping inquiries, delivery updates, address corrections, or sizing consultations prior to dispatch, please reach out to our team:

• Brand: Aurelian Path

• Website: https://aurelianpath.com/

• Support Email: support@aurelianpath.com